#IT Infrastructure

Every Software as a Service (SaaS) subscription has two price tags. One appears on the invoice. The other is written into the terms of service — and it covers your content, your audience's behavioral data, and your professional presence. A Cloud Repatriation assessment of my own digital infrastructure.

Julia Bersin identified the AI governance competency gap. Here is the infrastructure methodology that closes it — from shadow AI discovery to NIST AI RMF maturity scoring.

Four infrastructure failures in 72 hours — a vendor insolvency, a data center cooling failure, a platform cascade, and a CDN pattern that never stops. What Finance and Procurement should be asking before the next renewal cycle.

This week American Airlines triggered its third FAA ground stop in two years from the same connectivity failure. From offshore oil rigs to Houston server rooms, a growing physical network skills gap is producing outages that skilled technicians resolve in hours — but underprepared teams take days.

What 13 monitored locations reveal about network uptime, the real cost of administrative neglect, and why proactive monitoring is the difference between an outage and a recovery.