#Field Notes

Julia Bersin identified the AI governance competency gap. Here is the infrastructure methodology that closes it — from shadow AI discovery to NIST AI RMF maturity scoring.

Microsoft Entra ID (formerly Azure Active Directory / Azure AD) is retiring SMS and voice MFA on February 1, 2027, with auto-enrollment in passkeys beginning September 1, 2026. Here is the complete action plan for IT Directors, CIOs, and business owners managing Microsoft 365 environments.

This week American Airlines triggered its third FAA ground stop in two years from the same connectivity failure. From offshore oil rigs to Houston server rooms, a growing physical network skills gap is producing outages that skilled technicians resolve in hours — but underprepared teams take days.

Most AiTM phishing narratives end at the credential capture. What happens in the hours and days that follow rarely gets documented. This field note does.